TERMS OF USE

Welcome to the Insightful Mind LLP’s website (www.infumi.ai) (“we” or “us” or “our” or “Insightful Mind” or “Website”).

These Terms of Use ("Terms") govern your access to and use of, and services offered by, the Insightful Mind LLP vide the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website. These Terms is to be read along with the respective Privacy Policy, Disclaimer or other terms and conditions as provided on the Website.

ABOUT INSIGHTFUL MIND LLP

Insightful Mind LLP is a limited liability partnership incorporated in India that provides services (free and paid) such as handwriting analysis, signature analysis and makeover, predictions, wristwatch & wall clock analysis, therapies, grapho-theraphy, counselling & personality profile development, drawing & painting analysis, training programs, graphological handwriting improvement coaching, logo design and related services (“Services”), to global clients. For more details please visit ABOUT US page.

SCOPE OF THE TERMS

These Terms apply to all users of the Website, including but not limited to registered users, unregistered users, and visitors.

USER CONSENT

By using the Website, you agree to the following:

• You have read, understood, and agreed to these Terms.
• You are of legal age to enter into a binding contract.
• You will use the Website in accordance with these Terms and all applicable laws and regulations.
• You will provide accurate and complete information when creating a user account and keep your account information up-to-date.
• You will not share your password with anyone else.
• You will not use the Website for any illegal or unauthorized purpose.
• You also consent to the following, the Website: (a) may collect, use, and disclose your personal information in accordance with our Privacy Policy; (b) may use cookies and other tracking technologies to collect information about your use of the Website; (c) may send you marketing and promotional information through the app/website, email/SMS, or any other communication medium, including Whatsapp. You can unsubscribe from them at any time.
• Your use and continued usage of the Website (irrespective of the amendments made from time to time) shall signify your acceptance of the terms of usage and your agreement to be legally bound by the same.
• By becoming a registered member of the Website, you agree to receive communications through the app/website, email/SMS, or any other communication medium, including Whatsapp, in regards to the usage of the application/ Website.

GENERAL

The Website is an internet-based portal having its existence on world wide web, mobile application and other electronic medium and provides the Services, consultations thereof through various modes and contents in relation to the Services. The Website, www.infumi.ai, is a platform where clients/ members can learn more about the services offered, book appointments, and access resources and information on personality development and well-being.

Our services are based on the belief that handwriting, graphotherapy and signature analysis can provide valuable insights into a person's personality, strengths, weaknesses, thought process, and potential, and improve intelligence, split personality disorder, enthusiasm, focus and will power. The company's team of experienced and qualified professionals use these insights to help clients/ members understand their personal and professional purpose.

In addition to the services, we also offers a variety of training programs and workshops on graphological handwriting improvement coaching, handwriting analysis, signature analysis, grapho-therapy, and counselling & personality profile development. These programs are designed for individuals, school, college, university, human resource, recruiting agency, partner, medical professionals, etc. who want to learn more about these topics and use them to help themselves and others.

Insightful Mind LLP is committed to providing its clients/ members with the highest quality services and support. The company's team of professionals is passionate about helping clients/ members understand their abilities/ purposes to an extent.

The Services which are free are easily accessible with/ without becoming a member; for accessing personalised Services and/ or for availing paid Services, you are required to register as a member on the Website. While registering at our Website, you agree to provide your contact information, including information such as name, country, email address, mobile number, WhatsApp mobile number, gender, age, and type of service required, some of these may be optional.

ELIGIBILITY AND YOUR ACCOUNT

By using the Website you agree that you are at least 18 years of age, which is also a requirement to access/ register for an account on the Website, and that you have the capacity to enter into a binding contract under applicable laws, including under Indian Contract Act, 1872. You must also provide accurate and complete information about yourself when registering for an account at the Website. Insightful Mind LLP reserves the right to refuse or terminate your account at any time and for any reason, including but not limited to if you violate these Terms. You shall not violate any applicable laws or regulations for the time being in force within or outside India. The use and continuous use of the Website is subject to, but not limited to, using the services for personal use only.

By registering for an account, you agree that you will:

• only use your account for your own personal use.
• not share your account with anyone else.
• not use your account for any commercial purpose.
• not use your account to violate any laws or regulations.

Your right to use this Website is personal to you and is not transferable. You may not share your user account with anyone else, and you may not allow anyone else to access or use your user account. You are responsible for protecting the confidentiality of your password and other information. You should never share your password with anyone else, and you should take steps to protect your password from unauthorized access. The Website cannot and will not be liable, in any manner, whatsoever, for any loss or damage arising from your failure to maintain secrecy and confidentiality. You will notify us immediately if you become aware of any unauthorized use of your account or breach of any security. You must log out from your account at the end of concerned session.

You will be informed, while availing any service, if the same from a third party provider, as the Website shall have no control or monitoring or responsibility on the information disseminated to any such third party via the Website or the services so procured, etc.

PROHIBITED USE

The Website does not permit the use of the Services by any user under the following conditions:

• Jurisdictional Restrictions: The User is a resident of any jurisdiction that prohibits the use of the Services rendered by the Website, or that has any laws or regulations that would make it illegal or impossible for the user to use the Services.
• Trade Restrictions: The user is a resident of any state or country that prohibits trade relations with India.
• Religious Restrictions: The user's religious practices prohibit them from using the Services.
• Multiple Accounts: The user has created multiple accounts using various mobile numbers. The user may not have more than one active account with the Website.
• Any other reason as we may deem fit and proper and/ or under applicable laws.

MANNER OF USE

By accessing the Website you agree to use the Website in a lawful and responsible manner, and in accordance with these Terms. You agree not to use the Website for any purpose that is prohibited by these Terms, or that could damage, disable, or overload the Website, or interfere with the use and enjoyment of the Website by any other user.

You agree to use the Website in accordance with the following specific guidelines, that is you will not:

• access or use the Website in any way that violates any applicable laws or regulations.
• use the Website to transmit or post any content that is harmful, threatening, abusive, harassing, tortious, defamatory, obscene, profane, vulgar, invasive of privacy or publicity rights, or racially, ethnically, or otherwise objectionable; and/ or which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law.
• collect screen names and email addresses of members who are registered on the Website for purposes of advertisement, solicitation, or spam. You shall also not send unsolicited email, junk mail, spam, or chain letters, or promotions or advertisements for products or services.
• engage in any activity that interferes with or disrupts access to the Website.
• use the Website to infringe on the intellectual property rights of others, including but not limited to copyrights, trademarks, and trade secrets.
• resell or make any commercial use of the Services without the express written consent of the Website.
• upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer.
• interfere with or disrupt the operation of the Website or the Services, or attempt to gain unauthorized access to the Website or the Services.
• attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, or to any of the services offered on or through the Website, by hacking, password mining, or any other illegitimate means.
• send unsolicited commercial email or other forms of spam through the Website.
• reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

You are under an obligation to report any misuse or abuse of the Website. If you notice any abuse or misuse of the Website or anything which is in violation of these Terms, you shall forthwith report such violation to the Website by writing to info@infumi.in Customer Care. On receipt of such complaint, the Website may investigate such complaint and if necessary, may terminate the membership of the member responsible for such violation abuse or misuse without any refund of the subscription fee.

The Website reserves the right to withdraw its services to any client/ member who is found to be unreasonable or abusive during their conversation with the service provider/ expert, regardless of any reason. The Website shall take all necessary steps to resolve any situation that violates the above obligations. However, if the situation is not controllable, the Website reserves the right to send a written warning. Such violations, if repeated by you, shall lead to a total ban for transacting on the platform by you. If any subscription fees, course fee and/or any other fees of charges paid, present in the your wallet, the same shall be non-refunded and also to recover the other charges that may be applicable for such violations from the user.

If the Website determines that you are violating any of these guidelines, the Website may take any action it deems necessary, including but not limited to suspending or terminating your account, claim damages, losses and taking legal action against you.

ACCESS TO YOUR ACCOUNT

You understand that the Website shall have access to your account and information for ensuring and maintaining the high-quality services provided by the Website and for addressing the need of the client/ member in the most effective manner. You, hereby, consent for the unconditional access of the account by the Website, its employees, agents and other appointed person in such regard. In this regard, you are directed to read our Privacy Policy.

PRIVACY POLICY

You confirm that by using the Website you have read and understood the Privacy Policy (which may be updated/ amended from time to time) which deals with the information collected from the users of the Website in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of the Website. By accessing the Website and using it, you indicate that you understand the terms and expressly consent to the Privacy Policy of the Website. If you do not agree with the terms of our Privacy Policy, please do not use the Website.

BREACH AND TERMINATION

The Website reserves the right to modify, discontinue, change, or alter the Services ordered or your account without prior notice or any reason thereof. We may terminate your account and/or access to the Website if:

• You breach any of these Terms, including but not limited to: (a) Violating any applicable laws or regulations; (b) Infringing the intellectual property rights of others; (c) Posting or transmitting any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, or otherwise objectionable; (d) Transmitting any viruses or other malicious code; (e) Transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation; (f) Interfering with the operation of the Website or using it in any way that is disruptive or harmful to other users; (f) Using the Website for any commercial purpose without our prior written consent; (g) any false complaint made; or (g) Impersonating any other person or entity.
• The Website is not able to verify and authenticate that the information you provide when you register is accurate or true.
• The Website believes that your actions could cause legal problems for the Website, other users, or any service providers that work/ linked with the Website.
• The Website believes that you have provided false or misleading information when you registered, or that you are interfering with other users, the administration of the services, or the Website's Privacy Policy have been violated.

If we terminate your account, you will no longer have access to the Website or any content you have stored on the Website. We may also delete all of your content from the Website without notice or liability. Upon termination of your account, all rights and licenses granted to you under these Terms will immediately terminate. You will no longer be able to access or use the Website. Termination of your account will not affect any liabilities you have incurred prior to termination, such as your liability for any unpaid fees or your liability for any breach of these Terms.

DELIVERY, CANCELLATION AND NON-REFUNDED.

The Website will deliver the consultation services, within a reasonable timeframe. If the Website is unable to deliver the consultation services or providing any information within the timeframe, the Website will not responsible to notify you. The Website will deliver the consultation services to you on any of electronic means as service provider may deem fit, unless you have requested otherwise and deemed proper by us.

If you place an order for any one service or more services or any of the services and made the payment, you will not be eligible for a refund under any circumstances. Once the payment made, its considered that you have placed the order for which you are responsible for your carefulness and thoughtfully, and the Website is not responsible for any refunds once the payment received.

If the Website experiences any technical delays or glitches while processing your request, you will not be eligible for a refund. You agree that Service provider is not bound for the timelines to provide service to user.

No refund will be issued if incorrect information or data is provided by the User. The User agrees to be careful when providing any information to the Website and must re-check the information entered before clicking on "Submit." The User may request a change to incorrect information or data entered, provided that the request is made to customer care within one (1) hour of the service to the service provider from the time entered on “submit” and payment made whichever is early.

The Services offered on the Website are not intended to replace any, psychological philosophical, emotional, or medical treatment. The Website assumes no responsibility or liability for the reality or reliability of any of the Services effects on human physiology by the gems represented and sold on the Website. The decision to place an order for buying such products or taking services is your sole discretion and will. You are advised to exercise discretion in such cases, and no refund shall be issued on such grounds..

No refund will be issued for providing an incorrect contact number to use the "Call with Expert" feature. Once you have opted for this feature, you must ensure that your contact number is in full coverage area and that you answer the call when it is received. No refund will be issued for any call that is connected.

In the event that the website or the payment gateway’s webpage linked to the website experiences any server-related issues such as a slowdown, failure, or session timeout, you shall verify whether their bank account has been debited before initiating a second payment. If the bank account appears to have been debited, you shall ensure that they do not make the payment twice and shall immediately contact the Website’s customer care to confirm payment. If the bank account has not been debited, you may initiate a new transaction to make the payment.

If the Website is unable to accept and must cancel an order, the Website reserves the right to refuse or cancel any order for any reason whatsoever. Some situations that may result in order cancellation include, but are not limited to, non-availability of the service, inaccuracy, error in pricing information, or other problems as identified. If your order is cancelled after charges have been paid or erroneously payment has been made in twice , after deducting the remittance and bank charges and operation charges of the service provider, balance amount paid for the booking will be refunded. In the event thereof, By requesting even for such balance refund, you agree to grant our quality audit team permission to access the chat/call recording of the consultation, if any, for which a refund has been requested, in order to determine whether the case is eligible for a refund.

PAYMENT FOR SERVICES

You are under an obligation to provide your banking information as and when required. For that purpose: (a) You agree that the debit/credit card details provided by you for use of the Services must be correct and accurate and that you shall not use a debit/ credit card, that is not lawfully owned by you or the use of which is not authorized by the lawful owner thereof; (b) You further agree and undertake to provide correct and valid debit/credit card details; and (c) You are responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by you inclusive of the applicable fee.

You further agree that if any part of these Terms are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

DISCLAIMER

While we make every effort to ensure the accuracy of the information and Services provided, the Services are inherently subjective and should not be considered a substitute for professional advice, diagnosis, or evaluation. We do not guarantee the accuracy, reliability, or completeness of the information and the Services presented on this website. Interpretations and insights offered are subjective and should not be considered as factual or definitive.

The Service(s) is/ are subjective field, and interpretations may vary between analysts. The Services and information provided on the Website are based on the interpretation of our experts and should be taken as opinions, for entertainment, not certainties.

The information and Services on the Website should not be considered a substitute for professional advice, diagnosis, or treatment. We do not offer psychological, medical, legal, or any other professional advice. Always consult with a qualified expert in the relevant field for specific concerns.

By using the Website, application or Services, you, hereby, agree that any legal remedy or liability that you seek to obtain for actions or omissions of other members inclusive of the service provider (if any) registered with the website or other third parties linked with the Website, shall be limited to claim against such particular party who may have caused any harm. You agree not to attempt to impose liability on or seek any legal remedy from the Website with respect to such actions or omissions.

These Terms apply to all users of our Website and/ or the Services. Our Website and/ or Services may contain third-party websites links that are not owned or controlled by us, as such, we have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites, in any manner, whatsoever.

We do not assume any liability for any errors, misinterpretations of law, defamation, omissions, falsehoods, obscenity, pornography, or profanity in the statements, opinions, representations, or any other form of third-party content on the Website, as well as that of its users. We will not and cannot censor or edit the content of any users or third-party sites. By using the Website, you expressly acknowledge and agree that we shall not be responsible for any damages, claims, or other liability arising from or related to your use of any content or third-party website. You understand that the information and opinions in the content represent solely the thoughts of the author and are neither endorsed by nor do they necessarily reflect our beliefs.

The Website would not be held responsible for any misuse that may occur by virtue of any person including a minor using the services provided through the Website. By accessing or using the Website, you acknowledge and agree to abide by the terms and conditions outlined in the Disclaimer. If you do not agree with any part of the Disclaimer, please refrain from using the Website

LIMITATION OF LIABILITY / WARRANTY

THE WEBSITE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE WEBSITE DOES NOT WARRANT THAT THE WEBSITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR THE SERVICES WILL BE ACCURATE OR RELIABLE, THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, OR THAT ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY OR REPRESENTATION, EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE WEBSITE IS FREE OF DEFECTS OR ERRORS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR THE SERVICES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, DAMAGE TO YOUR COMPUTER SYSTEMS, OR PERSONAL INJURY.

THE WEBSITE DOES NOT WARRANT OR ENDORSE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION, CONTENT, OR OPINIONS EXPRESSED ON THE WEBSITE OR THROUGH THE SERVICES. THE WEBSITE IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN THE INFORMATION, CONTENT, OR OPINIONS EXPRESSED ON THE WEBSITE OR THROUGH THE SERVICES. THE WEBSITE DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

THE WEBSITE IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. YOU SHOULD ALWAYS CONSULT WITH A QUALIFIED PROFESSIONAL BEFORE MAKING ANY DECISIONS BASED ON THE INFORMATION OR CONTENT PROVIDED ON THE WEBSITE OR THROUGH THE SERVICES.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Website and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants, and agents from and against any and all third-party claims, liabilities, damages, and/or costs (including, but not limited to, attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your breach of the Privacy Policy or these Terms; (c) your violation of any third party's rights, including without limitation, infringement by you or any other user of your account of any intellectual property or other right of any person or entity. This indemnification obligation will survive the termination or expiration of these Terms and will inure to the benefit of the Website's successors, assigns, and licensees.

INTELLECTUAL PROPERTY

You acknowledge that the content of the Website, including but not limited to text, software, music, sound, photographs, video, graphics, or other material contained in sponsored advertisements or distributed via email, commercially produced information presented to you/ member by the Website, its suppliers, and/or advertisers, is protected by intellectual property laws, including copyright, trademark, service mark, and patent law. You are not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the said content unless expressly authorized by the Website, its suppliers, or advertisers.

Furthermore, the content on all of the portals of the Website, such as images, text, and designs, is/ may have been taken from various online portals, as such, we are not liable for any copyright infringement arising from the use of such content or data.

NOTICES

Except as otherwise stated in these Terms, we may provide notices to you by email, regular mail, or by posting notices on the Website. All notices given by email or regular mail will be deemed to have been received on the day they were sent. All notices given by posting on the Website will be deemed to have been received on the day they were posted. You may provide notices to the Website owner by email or regular mail. All notices given by email will be deemed to have been received on the day they were sent. All notices given by regular mail will be deemed to have been received on the fifth (5th) business day following the day they were mailed. Notices under this clause must be in writing and addressed to us at:

GOVERNING LAW AND JURISDICTION

Any dispute, claim or controversy arising out of or relating to these Terms, including the determination of the scope or applicability of these Terms to arbitrate, or your use of the Website, application or information to which it gives access, shall be determined by arbitration in Ahmedabad, Gujarat, India, before a sole arbitrator mutually appointed by members and the Website. The arbitration shall be in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended from time to time). Failing to appoint an arbitrator, either party may apply before the Hon’ble High Court of Gujarat, India, for such appointment. The arbitrator shall have summary powers as also the powers to grant interim and ad-interim relief. The concerned parties agree to abide by the decision of the arbitrator, which shall be final and binding. The venue for arbitration shall be at Ahmedabad and the proceedings shall be conducted and award drawn in English only. The courts in Ahmedabad alone shall have exclusive jurisdiction in case any dispute arises. If either party files an action contrary to this provision, the other party may recover attorneys' fees and costs up to One Lakh Rupees INR.

These Terms shall be governed by and construed in accordance with the laws of India, without giving effect to any choice of law or principles that would require the application of the laws of a different state. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck from these Terms and the remaining provisions shall remain in full force and effect. No waiver of any provision of these Terms shall be effective unless in writing and signed by both parties. These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck from these Terms and the remaining provisions shall remain in full force and effect.

UPDATES

We may update/ modify/ amend these Terms, from time to time, you are responsible to check the Terms at regular intervals.