google-site-verification=mo4F3hR1iaA_l3FM-nz9FyxTP0HrJiYMu1wuPRTa2W4 Insightful Mind: Our Commitment to Privacy

PRIVACY POLICY

Welcome to the Insightfulmind LLP’s website (www.infumi.ai) (“we” or “us” or “our” or “InsightfulMind” or “Website”).

At infumi.ai, accessible from https://www. www.infumi.ai, one of our main priorities is the privacy of our visitors (“user” or “you”). This Privacy Policy document contains types of information that is/ are collected and recorded by the Website and how we use it. The Website is a product of and owned by Insightfulmind LLP. If user have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [insert]

This Privacy Policy applies only to our online activities and is valid for visitors to our Website with regards to the information that they shared and/ or collect in the Website. This policy is not applicable to any information collected offline or via channels other than this Website. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

This Privacy Policy is published in accordance with Digital Personal Data Protection Act 2023 (“DPDP Act”); Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011; and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.

User’s Consent

This Privacy Policy (which may be updated/ amended from time to time) deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of our Website. By accessing the Website and using it, you indicate that you understand the terms and expressly consent to the Privacy Policy of this Website. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

Your continued use of this Website shall confirm that you have provided your unconditional consent and confirm to the terms of this Privacy Policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.

This Privacy Policy is to be read along with the respective Terms of Use, Disclaimer or other terms and conditions as provided on the Website.

We do not commit to treat or provide solutions for users with sick/ distress/ poor/ weak/ bad mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction, etc. Such users are advised to stop the use of the Website with immediate effect. Any continued use of the Website by such person would be considered solely at the user’s risk and the Website shall have no liability for any untoward event in such scenario. The Website declares that the information provided by such kind of user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the Website or with any third-party involved herein.

We do not commit in any manner whatsoever for the accuracy of the predictions made by the subject experts to any user. The Website does not take any guarantee/ responsibility/ liability regarding the reliability or reality of the Services and other related services represented and provided on the Website. It is further declared by the Website that no warranty on such service is provided by the Website in any manner.

Services means handwriting analysis, signature analysis and makeover, predictions, therapies, grapho-theraphy, training programs, counselling, personality and profile development, and related services.

Information
Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/ or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including information such as name, country, email address, mobile number, WhatsApp mobile number, gender, age, and type of service required, some of these may be optional. Further, such information would be collected by the Website during the following actions:

Account Creation/ Registration: While accessing the Website, the user of the Website may be required to create an account. The personal information that may be sought while creating an account shall include information set forth in the above para, and any other items of ‘personal data’ and/ or ‘sensitive personal data or information” as such term is defined under the DPDP Act and SDPI Rules, respectively, and any other detail required on the Website during registration.

Paid service: While booking a service through Order Form, the personal information which may be sought would include, but not limited to the information as mentioned in the aforesaid paras, financial information inclusive of bank account information, credit card or debit card details, UPI details or other payment instrument details through a secure third party gateway, IP (Internet protocol) Address and any other information that a user may provide during booking a paid service on the Website. Such information is kept highly confidential.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Website.
  • Improve, personalize, and expand our Website.
  • Cater to your specific needs and preferences.
  • Understand and analyze how you use our Website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes.
  • Process your transactions.
  • Find and prevent fraud.

Non Identifiable Information: The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the Website, cookies, etc. and would include but not limited to URL of the previous website visited by the user before visiting the Website or the URL of the website the user visits after visiting the Website; internet service provider/ IP Address/ telecom service provider; type of browser used for accessing the website; geographical location. Such non-personal identifiable information is used by the Website for the purposes including but not limited to troubleshoot connection problems, administer the website, analyze trends, gather demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.

The information is used for improving the site content and performance and the Website may share this information with third party service providers and third party advertisers to measure the overall effectiveness of the Website’s online advertising, content, programming and for other bona fide purposes as required.

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/ exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

The user hereby represents and confirms that the information provided to the Website is authentic, correct, current and updated. We and our entities shall not be responsible for the authenticity of the information that the user may provide. The user shall be personally liable and indemnify the Website for the breach of any provision.

Confidential

The Website aspires to takes care of all the information provided to it by its users which may be termed as confidential. Such confidential information which is not required to be disclosed to the Website, is specifically excluded from the definition of personal information and shall not be collected/ used. The confidential information of the user shall not be disclosed or shared by the Website, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:

  • If Website believes that there is a significant/ real/ imminent threat or risk to user’s health, safety or life or to the health, safety or life of any other person or the public.
  • If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings etc.
  • To protect and defend the rights or property of the Website.
Cookies

Like any other website, the Website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/ or other information.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of our advertising partners.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on the Website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/ or to personalize the advertising content that you see on websites that you visit.

Note that the Website has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/ or monitor and guide their online activity.

The Website requires that the user visiting and using the services are above 18 years of age however some service information is accessible to children under the age of 18 as well. However, it is stressed upon that website is not designed or intended to be attractive to be used by children under the age of 13 and no personal identifiable information of children below the age of 13 is collected knowingly. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. If it comes to the knowledge of the concerned parent regarding sharing of any information of a child under the age of 13, contact the Website immediately. We will take appropriate steps and delete the data from the Website’s systems.

Personal Data Protection and Privacy Laws in India

We comply with the provisions of the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Information Technology (Intermediaries Guidelines) Rules, 2011. We also adhere to the principles set forth in the Digital Personal Data Protection Act, 2023.

We respect your privacy and value your trust. We are committed to safeguarding your personal data and ensuring that it is processed fairly and transparently. We will only collect and use your personal data for the purposes stated in this Privacy Policy and in accordance with the applicable laws.

We will not sell, rent, or share your personal data with any third party without your prior consent, except as required by law or for the purposes of providing our services to you. We will take reasonable steps to protect your personal data from unauthorized access, use, disclosure, modification, or destruction. We will retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law.

We will inform you of any breach of your personal data that may pose a significant risk to your rights and freedoms. We will also cooperate with the relevant authorities in case of any investigation or complaint regarding our handling of your personal data.

We will respect your rights as a data subject under the applicable laws. You can exercise your rights by contacting us through email at [insert]. We will respond to your requests within one month or as per the prescribed time limit under the applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or in the legal requirements. We will notify you of any material changes by posting a notice on our Website or by sending you an email. We advise you to review this Privacy Policy periodically for any changes.

Contact Us/ Grievance Officer

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us through email at [insert]